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This information is provided for general educational purposes only and should not be considered legal, tax, or financial advice. Customs and tax obligations vary by jurisdiction, and buyers should consult their local authorities or advisors for official guidance.
When purchasing an artwork from an international seller on Arttoo, your shipment may be subject to customs duties, import taxes, or tariffs. Arttoo does not calculate or collect customs fees—they are determined by local customs authorities. This guide explains what to expect from purchase through delivery, including who pays fees and how they’re handled.
What are customs fees and tariffs?
Customs fees and tariffs are additional taxes or duties
imposed by governments on imported or exported goods. They’re
usually based on the material, category, or declared value of
the artwork. These fees are calculated by the local authorities at the point
the artwork physically enters the country. Rates generally
remain stable, though they can fluctuate due to regulatory
changes.
Each country has its own rules and
processes for importing fine art. We recommend checking your
country’s official customs website for the most accurate and
up-to-date information.
💡 For example: under current U.S. import regulations, many fine art objects may qualify for tariff exemptions. These exemptions have historically reflected recognition of the cultural and expressive nature of art. However, some design objects, open edition artworks, and other reproductions may not be considered fine art under that exemption.
Who is responsible for paying these fees?
The buyer — who is the “importer of record” — is responsible
for paying these fees.
The shipping carrier will typically provide a link where
you can make payment through their online portal. Once payment
is received, the customs agency will release the artwork for
final delivery. Delayed payment may lead to delivery delays,
additional charges, or the artwork being returned to the seller.
When and how are fees collected?
The customs office will determine applicable fees once the artwork enters your country.Fees are typically calculated based on factors such as:
- The artwork’s declared value
- Package size and weight
- Country of origin
- Destination country
The local customs authority or shipping carrier will contact you directly to collect payment of applicable fees.
How does Arttoo handle these fees by purchase channel?
“Purchase” or “Make an Offer”
- Prices include any VAT owed to the country of origin, but exclude customs fees.
- Applicable customs fees will be billed separately by your shipping company or local government.
- If shipping to a U.S. address, applicable sales tax will be added at checkout. To claim a sales tax exemption, email your resale certificate to orders@arttoo.co .
“Contact Gallery”
- Taxes and fees may vary by gallery. Discuss these directly with the gallery before purchasing.
- For assistance contacting a gallery, reach out to support@arttoo.co.
FAQs
Do I pay import fees if I’m buying within the same country?
No. Domestic purchases are not subject to international tariffs or customs fees.
Can Arttoo refund customs fees?
No. These fees are imposed by government agencies, not Arttoo. However, we can provide documentation (such as proof of purchase or shipping details) to help you request a refund directly from your local authority.
Who can I contact if I have questions?
- For customs or import questions, contact your local customs authority or shipping carrier.
- For questions about your Arttoo order, contact orders@arttoo.co or call +1 (800) 718-4149 (Monday–Friday, 5am–5pm ET).
Buying art across borders can feel complex, especially when it comes to customs fees and duties. Our gallery partners have extensive experience shipping artworks internationally and can help clarify what to expect. We recommend messaging the seller directly with any questions about import costs or logistics so you can focus on what matters most—bringing great art into your life.