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What happens if the price is in a different currency to my own?

Apr 6, 2026Knowledge

Article

Galleries on Arttoo can list works for secure checkout in USD, GBP, or EUR. You will be charged in the currency selected by the gallery.

Unless otherwise indicated, prices listed in dollars refer to USD.

 

How Currency Conversion Works

If your card is in a different currency than the one used for the transaction:

  • Your bank will convert the charge into your card’s currency using its exchange rate at the time of purchase

  • Your bank may also apply a foreign transaction or currency conversion fee

    • This may appear as a separate charge or be included in the total amount

 

What Happens with Refunds

If a refund is issued:

  • The payment is returned in the original transaction currency

  • Your bank will convert the refunded amount back into your card’s currency using the exchange rate at the time of the refund

Please note:

  • Exchange rates may differ between the time of purchase and refund

  • Your bank may apply additional currency conversion fees

As a result, the refunded amount in your local currency may differ slightly from the original charge.

 

Need Help?

If you have questions about a specific transaction, contact Arttoo Support via orders@arttoo.co or +1 (800) 718-4149 (available Monday-Friday, 5am-5pm ET).